What personal data we collect and why we collect it
How we collect information from you
We obtain information when you use our website. For example, when you contact us about books or if you register to receive one of our newsletters.
The type of information we collect
The personal information we collect may include your name, address, email address, IP address. It may also include information regarding which pages you accessed and when.
How we use your information
We may use your information to:
- to carry out our obligations arising from any contracts entered into by you and us;
- seek your views or comments on the products and services we provide;
- notify you of changes to our services;
- send you communications which you have requested and that may be of interest to you. These may include membership information, promotions of our books, email correspondence you’ve opted to receive.
Our retention periods for personal information will be reviewed on a regular basis. We will hold your personal information on our systems for as long as is necessary for the relevant activity, or as long as is set out in any relevant contract you hold with us.
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
When visitors use a contact form on our site, we collect the collect the data provided in the contact form, and also the visitor’s IP address and browser user agent string to help spam detection. The information is used to respond to inquiries and is not stored for further communications.
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. Should you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
Who we share your data with
We will not sell or rent your information to third parties nor will we share your information with third parties for marketing purposes. We will not release your information to third parties, unless you have requested us to do so. Or we are required to do so by law, for example, by a court order or for the purposes of prevention of fraud or other crime.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we recognize and approve follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where we send your data
Visitor comments may be checked through an automated spam detection service.
Your contact information
You may provide us with information in several ways, including by filling in forms on our websites or by corresponding with us by phone, email and live chat. This includes information you provide when you create an account, enter into a contract for the supply of services, enter a promotion or survey or report problems with our services.
How we protect your data
When you give us personal information, we take steps to ensure that it’s treated securely. When you are on a secure page, a lock icon will appear on the bottom of web browsers such as Microsoft Internet Explorer.
Non-sensitive details (your email address etc.) are transmitted normally over the Internet, and this can never be guaranteed to be 100% secure.
We strive to protect your personal information, but cannot guarantee the security of any information you transmit. You do so at your own risk. Once we receive your information, we make our best effort to ensure its security on our systems. You are responsible for keeping passwords confidential. We ask you not to share your password with anyone.